Our Process and FAQs
We’re like your Personal Business Card Concierge
At Novel Print, every card we create is a journey in craftsmanship, precision, and personal service. From the moment you begin your experience with us, we guide you through each step to ensure your business cards are as distinctive as your brand.
Frequently Asked Questions
We operate our Design and Administration from the Western Cape.
Most Standard and Premium products are printed in Johannesburg.
Our Luxury Business Cards are crafted overseas to ensure the highest quality finishes.
Think of us as your Personal Business Card Concierge.
You can order online, but our bespoke Luxury Cards often benefit from a personal consultation via email or chat.
Send us your ideas or artwork, and we’ll guide you through finishes, materials, and design possibilities.
We strongly recommend our Luxury Sample Pack, so you can touch, compare, and choose the perfect finishes before production.
It all depends on what you order:
Standard Printing: 7-10 Working Days + 1-2 Working Days
Products: Standard Business Cards, Flyers, Pamphlets, Posters, and Presentation Folders
Our Standard Printing takes 7-10 working days for production plus 1-2 working days delivery in South Africa.
Premium and Super Premium Business Cards: Varies 7-15 Working Days + 1-7 Working Days
Our 350gram Matt Laminated and 350gram Soft-Touch Business Cards (with Spot UV Varnish/3D Foiling) take 7-10 working days for production plus 1-2 working days delivery in South Africa.
The Super Premium 350gram Textured Cards have a 15 working day lead time plus 7 working days delivery in South Africa.
Luxury Business Cards: 15 Working Days + 7 Working Days
Our Luxury Business Cards have a 15 working day lead time plus 7 working days delivery in South Africa.
Tip: If timing is tight, consider ordering temporary Standard or Premium Cards while your Luxury Cards are prepared. We’re happy to advise.
Free Courier Delivery in South Africa
We offer Free Courier Delivery across South Africa.
That includes free delivery to major cities like Johannesburg, Pretoria, Durban, Cape Town, Port Elizabeth, East London, Polokwane and Bloemfontein as well as outlying areas and small towns.
WE DELIVER WORLDWIDE
International Delivery: Please email for details.
Delivery within SADC
Delivery within SADC: We hold exporters codes and SADC certificates of origin for Angola, Botswana, DRC, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, Swaziland, Tanzania, Zambia, and Zimbabwe.
EFT (Electronic Funds Transfer) is our preferred method.
Credit/Debit Card or Masterpass payments are accepted via our secure partner, PayFast.co.za
Terms: 100% payment upfront.
Lead time starts after artwork sign-off and proof of payment.
our process
Step 1: Explore with the Business Card Sample Pack
Before you make any decisions, we encourage you to order our Business Card Sample Pack. Presented in a sleek acrylic holder, it contains a curated selection of cards from our Standard, Premium, Super Premium, and Luxury ranges. You can feel the textures, compare finishes, and explore 20 different foiling colours, embossing, letterpress, and edge printing.
Experiencing these cards firsthand sparks ideas and ensures every detail of your bespoke card aligns with your vision.
Step 2: Email your Design
We offer a more personal, consultative approach to product selection, which is usually artwork dependant. Whether you have your artwork ready or need guidance on finishes, foiling, laminates, or board choices, we’re here to discuss your ideas.
Every recommendation is tailored to your brand, ensuring a card that communicates professionalism, elegance, and individuality.
Step 3: Approval and Confirmation
Once your design is finalised, we provide a proof for your approval. We encourage clients to review every detail – size, finishes, and colours – so your cards leave nothing to chance.
Step 4: Production and Delivery
Our printing is crafted with meticulous attention to detail on high-quality material. Lead times vary by range – Standard, Premium, Super Premium or Luxury – but every order includes free courier delivery in South Africa, with international shipping available on request.
At Novel Print, every client matters. Our process is designed to be personal, precise, and inspiring—ensuring that the business card you hand out is not just a tool, but a tactile, unforgettable expression of your brand.