CONTACT NOVEL PRINT

Send us an email


Quick Response Email: info@novelprint.co.za


Tel: +27 (0)83 390 3575


Fax: +27 (0)86 677 5139


JHB Dispatch Depot:
Honeydew Business Park, 1503 Citrus Street, Honeydew, Johannesburg, Gauteng, 2140, South Africa.

Admin Office:
Western Cape, South Africa.

Frequently Asked Questions

Where are you based?

We run our admin from the Western Cape but most of our Standard Printing and Spot UV Business Cards are done at the factory in Johannesburg.

Our Luxury Business Cards are printed overseas as we do not have the print technology and machinery available in South Africa.

How do we order?

We’re like your Personal Business Card Concierge 

You are welcome to order your printing online but we know that products like our Bespoke Business Cards are exactly that: printed uniquely for you!

For this reason, we welcome Human Contact. Feel free to drop us an email with your requirements, idea and any artwork you already have. We will make recommendations and then we always suggest ordering a Luxury Business Card sample pack. There is nothing quite like holding them in your hand and deciding which state-of-the-art finishes you would like on your cards.

How long does it take?

It all depends on what you order:

Standard Printing: 7-10 Working Days

Products: Standard Flyers, Standard Business Cards and Presentation Folders

Our Standard Printing carries a print production lead time of 7-10 working days. It is possible that your order may be delivered sooner depending on the product, day of the week you ordered and where you are situated. 

Premium Business Cards: 20 Working Days

Our Spot UV Business Cards take 20 working days. This is for all orders up to 5 sets of business cards. If you require a larger quantity, we could do a special run for you which would result in a shorter delivery lead time. 

Luxury Business Cards: 15-20 Working Days*

The Luxury Business Cards have a 15-20 working day lead time (*plus an extra 2-3 working days for delivery). 
We do have the option to order temporary business cards until your Luxury Cards are printed. Please contact us if you would like more information.

How much is delivery?

Free Courier Delivery in South Africa 

Novel Print offers Free Delivery to any address in South Africa.
That includes free delivery to major cities like Johannesburg, Pretoria, Durban, Cape Town, Port Elizabeth, East London, Polokwane and Bloemfontein as well as outlying areas and small towns.

WE DELIVER WORLDWIDE

Email us for more information on International Delivery Options.

Delivery within SADC

We have an exporters code and SADC certificates of origin for delivery to Angola, Botswana, Democratic Republic of the Congo, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, Swaziland, Tanzania, Zambia and Zimbabwe. 

What type of Payments do you accept?

Most of our clients pay via Electronic Funds Transfer (EFT) but we also have Credit Card, Debit Card or Masterpass facilities through our secure online partner www.PayFast.co.za.

Custom printing terms are 100% payment upfront. The Print Lead Time starts the day after we have received artwork sign-off and proof of payment.